In-kind IT services
for the third sector, delivered by volunteers.

For Applicants

Action IT provides opportunities for university students to work on real-world projects as volunteers. Becoming a member of Action IT provides valuable experiences and opportunities for your professional development during the study. Members work collaboratively on well-defined projects under the management of the Executive Board of Action IT in specialist solution teams. We operate three specialisms suited to different skill sets to optimize your contribution to Action IT and the NGO sector.

IT Specialist

We are onboarding IT specialists for S2, 2022. If you are interested, don't hesitate to lodge your application now!

UI/UX Designer

We are onboarding UI/UX designers for S2, 2022. If you are interested, don't hesitate to lodge your application now!

Project Manager

We are onboarding project managers for S2, 2022. If you are interested, don't hesitate to lodge your application now!

What to Expect

Real-world Project Experiences

You will be given opportunities to work on real projects with the world's largest humanitarian organisations.

Recommendation Letters

Members will be awarded recommendation letters from both Monash University and the National Red Cross or Red Crescent Society they work with.

Technical Competencies

Specialist domain experts sign-off a variety of competencies accumulated during your time at Action IT

Opportunities for Training and Certification

Depending on the project scope, you will be provided with related training and certification opportunities (e.g. AWS Cloud Certificate).

Dedicated Working Space

Dedicated working space in Action Lab (Monash Clayton Campus) where you will work amongst Action Lab researchers and engineers. Action IT follows the Monash COVID Safe Plan which in line with the government's health directions and advice for working arrangements.

Flexible Working Arrangements

We support flexible working arrangements so you can work remotely if necessary. Even if you are not in Australia at the moment, you are still welcome to join us virtually!

Action IT Pathway

Action IT is aiming to support the development of our student volunteers. After working at least one semester with Action IT, eligible candidates will be able to take Supporter or Consultant roles to facilitate future projects with their existing project experiences. Selected candidates might also get the chance to become a Delivery Lead for Action IT to lead one or more project teams.

AIT Pathway

Who Should Apply


Are you a newly enrolled student who is panic about what is your future roadmap in the next couple of years? Are you a current student who is looking for opportunities to build up your employment competencies? Have you recently graduated and willing to gain more real-world working experiences? If you answered yes to any of these questions, you are the person we are looking for. However, to be an eligible applicant for Action IT, you should:

  • Have the potential to apply all-round communication skills to work collaboratively within the solution delivery team,
  • Strive for solving real-world problems and provide workable solutions by actively seeking out new knowledge,
  • Most importantly, have a passion for digital technologies and believe they can make an impact in the world.


You need to commit at least 8 hours per week from teaching week 1 to week 10 across 2 semesters to successfully become a member of Action IT Students can work individually and remotely for much of the time, but core hours will be agreed upon for regularly planning and catch-up meetings, and communication with external clients.

Reasonable Accommodations

Reasonable accommodation processes will be in place to ensure equal opportunities will be provided for applicants with disabilities. If you would like to request any reasonable adjustments as part of your application, please feel free to contact us for more details.

How to Apply

If you think you are the right applicant for us, congratulations, you are ready to apply to join Action IT now! Action IT launches the recruitment process one month before the start of each semester. To apply, fill out an online application form by:

  • Reading and following all the instructions
  • Providing your personal details
  • Uploading your resume and academic transcript
  • Answering the open-ended questions by complying strictly with the word or character limits for your answers

How We Work

Action IT operates "Burst" mode working to ensure the successful delivery of infrastructures and solutions. Applicants initially join a 10-week Development Burst in either semester 1 or semester 2 (teaching week 1 to 10) to intensively work on existing, well-scoped projects for NGOs. Projects are signed-off and handed over to NGOs at the end of each Development burst with documentation.

Design and Scoping bursts amid Development bursts, where goals are set and prioritized. Major deliverables, project schedules, and milestones are defined and project plans are developed. More experienced Action IT members will have the chance to contribute to the Design and Scoping burst after accomplishing at least two Development bursts. Ongoing maintenance and support will be performed throughout the bursts.